Nornknie Privacy Policy
Effective Date: 13 September 2024
1. Introduction
Welcome to Nornknie (“we,” “us,” “our”). We are committed to protecting your privacy and ensuring a safe experience while using our app, which rewards users for recycling activities. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app.
2. Information We Collect
a. Personal Information:
To register and use our app, we collect the following personal information:
- Phone Number: To contact you and verify your account.
- Name: To personalize your experience and manage your account.
- Business Name: To personalize your experience and manage your account.
- Date of Birth: To ensure you meet age requirements and provide age-specific features.
- Email Address: To communicate with you, send notifications, and provide updates.
- CAC Number: To verify the originality of your business.
b. Events Data:
- Activity Data: We collect information about your events activities, including the type and amount of spent and the frequency of attended events.
- Transaction Data: We track the transaction based on your event attended, content read or watched as well as other interactions with the app.
c. Usage Data:
- App Usage: We collect data on how you use our app, including the features you use, and the time and date of your interactions.
- Device Information: We collect information about your device, including its model, operating system, and unique device identifiers.
d. Location Data:
We may collect information about your location when you use our app. This data helps us to:
- Enhance User Experience: Provide location-based services and rewards.
- Social Patterns: Understand types of event behavior in different areas and choice of content.
You can manage your location data preferences through your device settings. Note that disabling location services may affect certain functionalities of the app.
e. Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your experience, analyze app usage, and provide personalized content.
3. How We Use Your Information
- To Provide and Maintain the App: To manage your account, track recycling activities, and award points.
- To Improve Our Services: To analyze usage patterns, enhance app features, and develop new functionalities.
- To Communicate with You: To send updates, notifications, and promotional materials related to our app.
- To Ensure Security: To protect against unauthorized access, fraud, and other security threats.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating the app and providing services to you.
- Legal Requirements: We may disclose your information if required by Nigerian law or in response to legal processes or requests from public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
6. Your Rights
Depending on Nigerian data protection laws, you may have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request correction of inaccurate or incomplete information.
- Deletion: You can request deletion of your personal information, subject to certain legal exceptions.
- Opt-Out: You can opt-out of receiving promotional communications from us.
To exercise these rights, please contact us at support@nornknie.com
7. Children's Privacy
Our app is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
8. Camera Usage and Permission
Our app may require access to your device's camera for certain features such as scanning QR codes, capturing images, or other interactive functions. By using our app, you consent to the camera permission request when prompted. You can manage this permission through your device settings at any time. Note that disabling camera access may limit your ability to use certain app features.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy in the app or via email. Your continued use of the app after such changes constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Nornknie
8 Victoria Street, Isolo, Nigeria
Email: support@nornknie.com
Phone: +2349122679162
11. Governing Law
This Privacy Policy is governed by and construed in accordance with the Nigeria Data Protection Act, without regard to its conflict of law principles.